Equipment wear and tear, skipped updates, dust (the ultimate systems killer)… These and other factors can make the performance of even perfect security systems wind down over time. That’s why at EAS we offer our namesake EAS Service Program, a comprehensive security systems maintenance platform for clients anywhere in Puerto Rico. With monthly visits, constant updates for our clients, and convenient perks worthy of a ‘security concierge’, we can make sure that your investment retains its value and most importantly, that your physical and data assets will always be protected. Our Service Program will keep your system up to date and working as efficiently as day one.
What’s covered?
✔ Hardware protection – The EAS Service Program covers select hardware (our signature data storage appliance / network components / cameras / recorders / and much more), to keep all systems in their peak performance.
✔ Maintenance – We’ve been in business 23 years, knowing firsthand of the wear and tear of even the best equipment, as well as many unexpected new threats to the new products and services we offer. Stay on top of it all with routine check-ups.
✔ Support – Emergencies simply can’t wait. For instances that require on-demand service, we’ve created a priority client support platform for crisis management.
All the perks:
- Monthly check-ups – Our team of experts will come to you on a regular basis to clean and test your equipment, keeping your system in its peak performance and thus protecting your investment.
- Temporary equipment replacement – With services like Temporary Equipment Replacement and DRaaS, our team makes sure that whenever the unexpected happens, your business will be back online in its optimum performance quickly.
- Priority service – Skip the service queue and get direct contact and assistance with a dedicated Account Manager for even faster service calls and priority on installations.
- Easy on your budget – Our team of experts can cater to your hardware, software, data and other technology and security needs, with on-demand service and a low monthly fee. Customers under this program also receive special discounts.
- Stay on top of the latest – Preferred clients are always informed of the latest in tech, software and other security solutions from our staff and partners. You’ll receive our hot launches and announcements straight to your inbox.
- Equipment warranty – All products and services we sell are covered by 1 year of complementary warranty. Customers can always purchase optional extended warranty for most of our products and services.
Following the installation or upgrade of a client’s system, we highly recommend our EAS Service Program. Already a client and ready to upgrade to VIP status? Contact us to sign up!
